PURCHASING
DETAILS
To purchase any item please see our Shopping Cart page which allows you to check out quickly via Paypal. If you do not have a PayPal account or need to ask a question first you can reach us via email of simsamurai@gmail.com
Invoice Requests
If you do not wish to use our shopping cart and would rather that we send you a PayPal invoice directly we can easily do this but you must already have a PayPal account and must email us with the list of items you wish to purchase! We will email you back with a final total to approve and then we will send the PayPal payment invoice.
Send purchase / invoice requests to: simsamurai@gmail.com
Other Payment Methods
If you do not have a PayPal account you can also send us a payment via Check, Cashier Check, Bank Certified Check, or Money Order. Please see the rest of this page for more details.
Don’t Screw This Up!
Quickly read through steps #1 – # 6 below.
Please review the payment steps below so that we know exactly where to email any digital items or physical mailed items as people often forget to keep their home address and or email data current in their / your PayPal account.
If you do not have a PayPal account please read Step #4 below for other payment options such as BidPay, Personal Check, Bank Certified Check, etc.
Secondly, please see the SPECIALS page as you may be entitled to a cost reduction or discount based on multiple item purchases.
Once again, there are several options and various steps for payment all of which exist to help you save money on a bundled order with multiple purchased items. Please follow the 6 steps below to ensure a smooth transaction. We thank you in advance for your business!
#1 - If you already have a PayPal
account and are sure of what your total will be (after careful review of the Purchase Legend on the right side of this page and the SPECIALS page) you can then move to our Shopping Cart page, click on the items you wish to purchase and checkout via PayPal… It’s that simple.
On the checkout page of the Shopping Cart you can also leave any pertinent instructions or details. This could be the email address of where to send email items and or your physical mailing address if you do not remember if the one listed in PayPal is current or accurate. Sometimes people with new or old accounts forget to update this information and then we get to hassle you about it and guess what…we hate to hassle you! Lastly, Please, Please, Please see step #6 too!
#2 - If for whatever reason you are unsure of your final total and would like a confirmation of the total before making payment and or if you have additional questions or would instead prefer that we send you a PayPal payment invoice you can send your purchase inquiry to simsamurai@gmail.com
Again, as we said before, Please see #6 too!
#3 - If you want to pay by credit
card we only accept credit cards through PayPal at this time. This means you must first have a
PayPal account and your credit card must already be on file and or linked to your
regular PayPal account in PayPal. (which it may already be). Unfortunately we do not do enough business each month
to warrant having any other dedicated merchant credit service. So, yes, we do accept credit card payments but this is only via your PayPal payment with a linked credit card. Oh, and…Please see #6 too!
#4 - If you want to pay by Personal
Check, Money Order, Cashiers Check, Western Union, Money Gram, Bid Pay, Gift Cards, or other forms
of non e-commerce please send your purchase order request to
info@simsamurai.com and we will provide you with our mailing address and
details on how to pay. Oh yeah, …Please
see #6 too!
#5 - FOREIGN BUYERS : If you are a foreign buyer outside of the United States please make sure include the appropriate shipping charges in your payment when checking out as it does cost a little more to ship outside the USA. For more details on foreign buyer purchases please see the column on the right side of this page for additional details.
#6 - Whether you pay by PayPal or
any other method such as by check / cashier check please make sure that you include your FULL NAME (first and
last) and current shipping address, and current “shipping” email address. If using PayPal you can do this in the Details / Notes section when making a PayPal payment. Otherwise, please include this information in an email. Make sure your data in PayPal is current. This includes your current mailing address!
We specifically need this information because we have found that people sometimes move and will forget to update their PayPal information. This has caused to send items to the wrong physical address or even the wrong email address too! You can easily avoid this issue by making sure that your personal data in PayPal is current! If it is, you can even put in the payment notes a simple statement of “MY PAYPAL DATA IS CURRENT” just so we know. (along with what items you are ordering)
It’s really just that easy if you know how to read and follow directions. If you are one of those people…THANK YOU!
Order Processing Details and Timeline!
Typically
we process all orders within 24 to 48 hours and ship blueprint sets
within 5 days but due to customs offices in countries outside the USA
all foreign orders can sometimes take up to 10 or even 20 days to receive. Please
know that we always send out orders within a week of order receipt but
we cannot control delays caused by customs offices outside the USA.
Spam Filter Awareness – You Should Trust Us!
Lastly, If you have never corresponded with SimSamurai then please add orders@simsamurai.com and simsamurai@gmail.com to the address book of the email address you are specifically giving us to receive any emailed items, otherwise some items that we email can get lost in your spam email in box. We hate that! What’s worse than sending an item twice? Yup…three times. Sometimes people email us complaining that they have not receive an item when it was sitting in their spam box the whole time. This is why we exclusively use Gmail for our email service. If you don’t…you should! Please allow 72 hours to pass from your time of payment before sending any inquiry and always make sure to check your spam inbox during the week after you have made payment.
FINAL TIPS - If you choose to make payment immediately via our Shopping Cart feature without sending a purchase email inquiry first this is perfectly ok and highly recommended as long as the total is
correct! Please consult the Purchase Legend carefully. USA and Foreign shipment costs are slightly different so make sure to check / select which is best for you while on the chcckout cart! Otherwise, if the total is not accurate we will likely send you a follow-up email or a PayPal
invoice for any small balance due. You must then pay that final balance before your
items will be mailed out or emailed. We do our best to avoid that by giving you these instructions.
Once again, If you are going to pay directly without any previous email inquiry please make sure to include a short note in the Payment Details / Note section of PayPal or in an email to let us know what you are purchasing as well if your shipping / email data is correct and current.
GIFTING - If you are wanting to send any item as a gift and you specifically want your items sent out to a different name, email, or other mailing address…include this info with your payment!
FOR ANY OTHER GENERAL PRODUCT
INQUIRES OR QUESTIONS ABOUT PAYMENTS OR SHIPPING WHICH ARE NOT
ANSWERED IN THE REMAINING SECTIONS OF THIS ENTIRE PAGE PLEASE
CONTACT US AT SIMSAMURAI@GMAIL.COM
WE GREATLY THANK YOU FOR YOUR PURCHASE !!!
General
Payment and Shipping Information
If you do not have a PayPal
account or need added help with purchasing you can continue reading all of the
other details in the column below. To
learn more about our shipping polices and delivery timelines for both USA and
Foreign buyers please see the column on the right side of this page below the
Purchase Legend chart.
All of our products are mailed
out from San Diego California 92111 USA, home of the US Navy’s
Pacific Fleet. Our home
airport is KMYF Montgomery Field. We are UTC / GMT -8. This means if it is 6PM in London England, it’s only 10am in San Diego.
If you take off from runway
28R, turn to heading 270 and fly at 100 knots for 2 minutes you will be
directly over the SimSamurai World Headquarters!
Now that you know where we live … please order something lol!
Privacy &
Protection Disclaimer
With your purchase you are becoming a valuable new member of the illustrious and elite “Sim Samurai Flight Club” whose members know no bounds for feats of fun and glory! Your membership is free each year and only requires the purchase of one or more items.
SimSamurai may send
out a semi-annual club briefing which will include any new product updates,
interesting news in the world of flight simulation, and a scheduled “fly
in” invitation for all Club Samurai pilots. This will typically entail a
meet and greet session for a pre-planned flight from the GlobeTrekker GT-1000. So stay sharp pilots …your skills
will be tested!
Lastly, any personal
information given by you, the customer and club pilot, will never be given,
sold, bought, processed, or distributed in any way to any entity or business
outside of this organization. SimSamurai will always treat its customers and
club members with great care and respect.
It is the Samurai way!
Payment
Option Details # 1 – Paying
with PayPal
(read this if you are
unfamiliar with PayPal or need to sign up)
STEP # 1 – PAYMENT INSTRUCTIONS
PayPal ( www.paypal.com ) is
the easiest way to make a secure online transaction. If you have ever bought
anything off of Ebay chances are you already have a PayPal account. If you do not have a PayPal account
please see the Payment Options Details #2 section below or simply go to PayPal
to sign up for an account.
Getting a new PayPal account
is fast, easy to do, and is totally secure. It was created by Elon Musk, the founder of Space X, so when you use PayPal, think of it as funding the future of man in space. When we get to eat all their high fees, that’s how we try and stomach it. ;)
SimSamurai has used PayPal for over 10 years and most people you know probably have too. During registration you will have to link PayPal to your actual bank account and or a credit card (or you can do both). PayPal does not charge you any fee to register nor charges any cost to make an online purchase. It only charges the Seller (that’s us). If you link your PayPal account to a credit card PayPal charges the 3% credit card transaction fees to the seller (yes, us) and not you. Once your PayPal registration is complete you can immediately send money to any people (who also accept PayPal) and can then likewise invoice any other people who use PayPal too.
Credit Card Payments Through
PayPal
If you want to pay by credit
card then your PayPal account must be set up by having your credit card linked
to your PayPal account in addition to linking PayPal with your regular bank
account. Currently we only
accept credit card payments through PayPal and not any other credit merchant service simply
because we are not a high volume business which requires a need for a lot of
daily credit card transactions. SimSamurai is a very small niche market flight simulator
business.
So again, we do accept “credit style payments” but only when your credit card has been linked through your PayPal account. So,..if you want to pay by credit card please make sure your card has been properly linked to your own private PayPal account. Once complete you can pay us immediately by using our Shopping Cart feature found on another page or you can also pay via Paypal’s “Send Money” link and posting funds to the email address of: orders@simsamurai.com
Receiving a PayPal Invoice
Don’t forget that if you have a PayPal account we can also send you an invoice via PayPal upon request if for any reason you do not want to use our PayPal Shopping Cart checkout feature. To do this we specifically need the email address which you have linked to your PayPal account as well the list of items you wish to purchase.. Some people prefer this over any type of checkout features as it saves you the trouble of “click this, check that” or having to go to PayPal to make the payment yourself. If this is what you want to do please just ask for us to invoice you in your purchase order email which must be sent to orders@simsamurai.com
Again, as was detailed in Payment Option #1, If you just wish to go ahead and pay via PayPal without us communicating first (thus using our Shopping Cart feature or PayPal’s “Send Money” option) please make sure you know your final checkout total (items and shipping) before using the “Send Money” option. Lastly please make sure to go back and read item #6 towards the top of this page. It is very important that you include your current email, your current address, and a list of the items you are purchasing! Again..Please see #6 towards the top of this page.
Payment
Option Details # 2 — ( paying with Personal Check or Certified Money Order via
“Wire” or Postal Mail)
STEP # 1 – INSTRUCTIONS
If you live on the moon or a deserted island with an airstrip that provides mail service then you can send us a check or bank certified money order, or even a Cash Gift Card instead of using the e-commerce routes with those wild and crazy “enter-nets”. We also accept Western Union or Money Gram payments. We do understand that world wild web service is often dodgy or non-existent on the moon or remote islands around the world and that people in such far out places need flight simulators just as bad as the rest of us do so these other payment forms, while not very common, are still valid and totally acceptable for us! While these payment methods are also a little slower, they still work and are always acceptable here at SimSamurai. Just know that all paper checks or paper money orders will be verified for legal authenticity and they must be cleared into our bank before any product will be mailed out. (email or otherwise)
STEP # 2 – CHECK / MONEY ORDER
PAYMENTS
If you already know the items
that you want to purchase simply view the PURCHASE LEGEND at the top right of
this page. Calculate the
total costs based on the schedule and then using the General Purchasing
Guidelines at the top left of this page send an email to orders@simsamurai.com
to confirm the cost of your order. We
will verify your order total and tell you that you are clear to send payment.
A Check / Money Order purchase
email example to Sim Samurai would be as follows;
” Hi Sim, I would like to
become a member of the Sim Samurai flight club by purchasing the following
items ;”….Then simply follow along with the original instructions under
the General Purchasing Guideline and list EACH item on its own separate line.
Once your original purchase email is
received we will send you a confirmation email with the total invoice for the
items for you to include on the check or bank certified money order. Lastly, we will provide you with our official business mailing address here in San
Diego California USA.
Thanks for taking the time to read through all the fine print, we know it was a lot! ;)